Aegea’s Compliance Program

The Aegea Group’s Integrity Program is a set of practices and mechanisms that seek to ensure Aegea’s commitment to ethical, integral, transparent, respectful, fair, responsible, and inspiring conduct at all hierarchical levels. Through continuous actions structured around the pillars of prevention, detection, monitoring, and controls, the Program aims to strengthen the development of an organizational culture aligned with the Company’s Values, promoting integrity in relationships and contributing to the construction of a healthy, safe, and respectful corporate business environment.

Pillars of Action

Aegea conducts its Integrity Program based on four pillars, which guide the system and promote ethical and integrity attitudes in our daily routine. They are: Prevention, Detection, Monitoring, and Controls.

  • Prevention: promoting a culture of integrity and awareness, anticipating risks through structured processes and training, strengthening our principles.
  • Detection: identifying risks and misconduct, focusing on targeted mapping, active listening, and investigations that strengthen trust in the organization.
  • Monitoring: Continuously tracking sensitive information and data to promote transparency, prevent failures, and guide strategic actions.
  • Controls: strengthening processes with mechanisms that ensure compliance, evidence, confidentiality, and security in decisions and executions.

Leadership and Organization

The Compliance Program is led by the Integrity Department, which reports directly to the Board of Directors and the CEO, thus ensuring the necessary autonomy and independence, in accordance with best practices and corporate governance security standards.

The department has a multidisciplinary team prepared to work on various topics such as measures to combat corruption, integrity risks, reputational risk assessment, conflict of interest analysis, guidelines for interaction with public agents and government agencies, investigations of misconduct, among other diverse integrity topics and processes required of the Company.

Click here and learn about the leadership structure of the Integrity Board of Directors.

Code of Conduct and Policies

In order to ensure the corporate compliance and integrity across all of its businesses, Aegea has developed policies which support the expected standards of behavior. All our policies and procedures require our employees, suppliers and partners to act in accordance with the laws and regulations applicable to the Company’s business and internal guidelines.

Click here to access Aegea’s Code of Conduct and Policies.

Ethics Channel

Enhancing its transparent and integral performance in all its businesses, Aegea established an Ethics Channel, aimed at employees, suppliers, users, authorities, public servants and other public with which the group relates. Dedicated to ascertaining facts related to possible irregularities or inappropriate behavior in the conduct of business or social activities, at both corporate and professional levels, the Channel is the most efficient way of identifying deviations from the Code of Conduct and the laws. All complaints are treated in secrecy, in a confidential manner, without any exposure of the complainant. It is simple, secure and anonymous, and offers the option to follow up the result of your complaint.

Click here to access information on Aegea’s Ethics Channel.

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